RESUME
PROFILE
Manager with over 10 years experience in marketing, merchandising, and eCommerce. Passionate about learning and creating an optimal online shopping experience driven by customers insights and analytics.
Looking to advance my skills and knowledge in back end development using my business insights.
WORK HISTORY
eCommerce Brand Manager - Signet Jewelers
2016 - Present
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Plan and Execute online marketing content strategies for KAY and KAY Outlet websites
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Create & Optimize SEO content to increase search engine ranking
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Collaborate with Creative, Store Operations, Marketing, Merchandising, and Social Media teams to meet brand guidelines and create an omnichannel experience for our customers
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Partner with IT on site functionality, monthly sprint releases, and the launch of an eCommerce platform
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Partner with Products Teams to enhance eCommerce experience online by providing business needs
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Moderate and analyze online ratings and reviews to optimize customer experience and product development
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Trade website business to meet daily, weekly and quarterly KPI's
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Manage, coach, lead and educate team members
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Managed the content migration for an ecommerce replatform
Manager Testing & Personalization - Signet Jewelers
2013 - 2016
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Utilized Monetate to personalize to our online customers based on their past shopping behaviors and affinities
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Create tests to identify opportunities, test
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Analyize
Merchandise Presentation Supervisor - Banana Republic
2011 - 2013
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Manage seasonal rollouts, in-season management, markdowns, windows, and marketing in store
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Build reports, maps, and replenishment plans
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Perform weekly business walk thru's with General Manager to analyze product performance
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Collaborate with management team to achieve sales goals, credit results, and encourage team members performance
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Encourage and create an inspiring product experience for our customers
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Build reports, maps, replenishment plans and sales goals
EDUCATION
EXPERTISE
TOOLS
Emerging Leaders
Dale Carnegie - 2018
Hondros College
Property & Casualty Insurance - 2006
University of Akron
Marketing - 2001 - 2013
Brick & Mortar/Digital Retail Management
Content Creation
Omnichannel Sales Approach
Product Makerting/Merchandising
User Generated Content
Encourage Growth in People
Microsoft Office
SmartEdit & FirstSpirit - CMS
Adobe Omniture Analytics
BazaarVoice - Ratings & Review
Monetate - Testing & Personalization
Endeca, Solr, GroupBy - On-Site Search
Decibel & Medallia - Customer Insights